It is now clear that Npower agents are calling Npower beneficiaries with some specific phone number to help them rectify the npvn profile error in order for them to get paid.
however some factors might hinder some beneficiaries from receiving this calls from N-power agents. factors like:
1. low battery
2. bad Network
3. missed call
4. mobile phone problem
If you fall under the category of N-Power beneficiaries who miss the calls from N-power agents, dont panic NPower will call you back. but you can still take the following action:
1. Send your complaints to N-power official email address: [email protected], [email protected]
2. Call N-power on their official phone number: 08145569572
3. Call or text N-power agent on the following number to let them know that you miss their call: 08139850251,08188887932, 08188887934, 08188887935, 08188887936
4. Your text or email should be in the format below:
* Your name as it appears on your bvn enrollment slip( you can get your BVN Enrollment slip from your bank)
* Your account number attached to your NPVN Profile
* Your email address
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